FAQs

Do you accept credit card/debit card/PayPal?

Yes, I accept credit card, debit card, and PayPal. All prices are in USD.

Can I commission a piece?

I rarely offer commissions due to ongoing art work. However, please feel free to email me the description of desired piece, and I will get back to you with possibility and options shortly.

How long is shipping speed?

Shipping prints usually takes up to 2 weeks within the United States.

Original Art shipping takes 1-4 weeks to prepare to ship, as I am hand-packaging these with protection from damage from shipment proccess.

What is the return/refund policy?

If the print arrives damaged during shipment, I will gladly send you a replacement print. Please take a photo of the damaged package and print and email it to me at minsiiart@gmail.com with your order number and short explanation. Thank you. :)

What is the care instructions for originals?

Keep out of direct sunlight, including exposure to sunlight.
Never expose your painting to extreme heat, extreme cold, or to extreme humidity.
Never hang directly over fires, radiators, heaters, in bathrooms, kitchens
Stray dust and specks of dirt need to be removed periodically. Avoid using a duster as it may catch on any textured paint and never use cleaning products.

Can I track my order?

Yes, each order is shipped with a tracking number, and it is immediately emailed to you.

If you have any more questions or need help please feel free to contact me: minsiiart@gmail.com